Placed order over the phone. The sales associate that assisted me with checking if item was available in store was clearly in a rush. Once she confirmed item was in stock I was immediately transferred to cashier to complete purchase. I asked the cashier questions about specifics of bag just to make sure it was the correct item before completing phone order. The cashier seemed annoyed that I was asking questions and replied with snark remark, “The sales associate would not steer you in the wrong direction, she knows what she’s doing”. Well the sales associate was very short with me and never allowed me to ask questions that’s why I was asking cashier. She took my payment information and continued talking over me and cutting me off while I was providing information. Nevertheless I kept my cool because I was just so happy they had item in stock that I’ve been waiting to get my hands on. Today I looked at my credit card activity and they cancelled my order without notifying me. Thanks for the crappy customer service Prada Outlet. I see how much you “value” your consumers. I will take my business elsewhere. Ciao

I was shopping at this mall and while walking out to my car, a man drove up to me like he was going to hit me with his truck, instead, he grabbed my purse. I had to LOOK for security there was no one around there at all, I had to get in my car and drive and find them. The first truck I came upon had no one in it and finally got one and he was extremely helpful, however, his hands were tied because he could not leave the mall area. I wrote a letter to the home office (I have not heard back) because it is Christmas the parking lot is dark and security should be driving around not staying in one area. Physically I am fine, Mentally I am not. I shop at this mall and I have never had a situation like this and I pray I never do again.

If you're a bargain hunter then try to make a day of it, shopping for some of the finest designer labels and leading brands at decent savings at 85 outlet shops located in Edinburgh between Indianapolis and Louisville. The outlets is featured with tremendous parking area and several hotels and restaurants in the vicinity. I believe the outlets still need some of the leading designer shops to make shopping more enjoyable.