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- A senior flight attendant is responsible for supervising the cabin crew team, ensuring safety compliance and emergency preparedness, maintaining high standards of customer service, addressing passenger concerns and inquiries, coordinating in-flight operations, and handling any inflight emergencies or disruptions1. The senior flight attendant is also referred to as the In-flight Service Manager (ISM), Flight Service Director (FSD), Customer Service Manager (CSM), Cabin Service Director (CSD), or by other titles2.Learn more:✕This summary was generated using AI based on multiple online sources. To view the original source information, use the "Learn more" links.Some of the key responsibilities of a senior flight attendant include supervising the cabin crew team, ensuring safety compliance and emergency preparedness, maintaining high standards of customer service, addressing passenger concerns and inquiries, coordinating in-flight operations, and handling any inflight emergencies or disruptions.www.ncesc.com/what-is-a-senior-flight-attendant-c…
Senior Cabin Crew Member (SCCM)
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