The recent update has added the mileage to the first screen, which is great, but they have removed the location. The mileage and location are key components when deciding if you will take an order. They both should be on the first screen. Otherwise, we are spending a lot of time clicking on orders just to see those details

The recent update has added the mileage to the first screen, which is great, but they have removed the location. The mileage and location are key components when deciding if you will take an order. They both should be on the first screen. Otherwise, we are spending a lot of time clicking on orders just to see those details

Very bad unprofessional, lazy rude agents…Pablo,Luis, Melany the worst of all she very racist also, Ervin. These agent are very unprofessional and have no idea have driver are going through it just to make a living. The agents are always in a rush when u reach out to them. They end the conversation after the first question. They are always in a rush and do not even solve your request. Drivers drive so many miles to the store just to deliver $7 order. Due to distance and weather conditions, winter they need to go get the store right away..and u get there the app settings unassign the order from drivers. They are very insensitive and inhuman business corporations who have no regard for hard working drivers with dedication. You end up delivering to a customer 17 miles 25 mins away. When you have current order due in few mins, you gonna be late for 20 minutes to the store they unassign from the driver and give someone else whiles you are already on your way and that reason you waste your gas and miles on your car. Agents do not respond on Black Friday whiles orders available on the app. Poor app design and lack of quality…completed orders still show on the app only for driver to drive 14 mile pickup only for orders lost orders. They only pay $6 for and 0 dollars on deleted orders . Drivers pick order instead for app to mark “order in queue “ they take order from drivers , to not care whether u have to buy gas or any emergencies,