The app has major issues. In spite of selecting my location on the map for delivery, the app automatically shows another location. After placing an order a day in advance and being charged for it, they never update you that they have conveniently cancelled your order. You get to know about it only if you message them since your items are not delivered even after the selected time slot. PLEASE DO NOT SPEND YOUR TIME AND MONEY ON THIS. IT'S A COMPLETE WASTE.

Why we can order in Arabi It is too difficult to find items

This app is really convenient and helpful. Pretty easy to use and navigate. Lulu, if not always, often has very competitive prices compared to other grocery stores. I also experienced auto-refund without any hassle (received my money back within one week from the transaction day). Never had any problems with delivery also, has always been smooth. A few things that I notice tho, it takes a bit of time to reload purchase history which I consider important part of repurchase and maybe loading time can be reduced. And there was this button that says ‘move to cart from wishlist’ which I find a bit annoying; perhaps you can add an undo button, because fingers can slip sometimes. Also, there are few items that may not be available for sale online. Overall, thanks to the developers.