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- Recent e-commerce trends include12:
- Unified omnichannel experiences
- Artificial intelligence
- Social commerce
- Sustainability
- Personalized customer service
- Voice search
- Mobile-first UX design
- Short-form video
- Direct messages (DMs) for customer service
- Same-day or next-day delivery
- Augmented reality and virtual reality
- Livestream shopping
- Automation and chatbots for online ordering
Learn more:✕This summary was generated using AI based on multiple online sources. To view the original source information, use the "Learn more" links.Here are the top 15 e-commerce trends you need to know in 2024: Unified omnichannel experiences Artificial intelligence Social commerce Sustainability Personalized customer service Voice search Mobile-first UX designwww.the-future-of-commerce.com/2023/12/20/e-co…Ecommerce Trends in 2024
- 1. Short-Form Video
- 2. Direct Messages (DMs) for Customer Service
- 3. Social Commerce
- 4. Sustainable Shopping
- 5. Same-Day or Next-Day Delivery
blog.hubspot.com/marketing/ecommerce-trends - People also ask
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