My family was thrilled to stay so close to Dollywood at the Dreammore resort. We were able to purchase park tickets and with that purchase each member of our party got 5 timesaver passes per visit. We also got free trolley rides back and forth to the park so we didn't need to move the car. The new virtual assistant is a text based operation to get some of your basic necessities like towels but for some reason it didn't work for us. No biggie, I managed to contact the staff I needed by phone or in person. We stayed in the reunion suite which was perfect for us and our grown daughter who loved the sleeper sofa and her own private bathroom. The room was exceptionally clean and we got free seeds to celebrate the food and flower festival. All throughout the resort you can see pictures of Dolly along with a wall featuring her albums and a time capsule box of hers which won't be opened until her 100th birthday. They also have tables with checkboard sets. There's an indoor pool as well as an outdoor one and whirlpool. Every evening there is indoor entertainment and light refreshment. Outside is a firepit to roast s'mores on. Make sure to check out the butterfly garden. It's beautiful! Also check out the special tour bus room used by Dolly years ago. That room can be booked as well subject to availabilty. The staff went all out to fix any problems we had and made us feel right at home. There's only one gift shop called Pokeberry Lane but it does save you some time since they feature items you can buy in the park. Speaking of Dollywood they do provide free package delivery straight to your room! Dining is in their Song and Hearth restaurant or in the adjacent lounge. Check out the tailgates from pickup trucks as seating in the back of the lounge. Need grab and go-Get pizza, ice cream and other fast food at the DM pantry. The motif, the cleaniless, the staff made our visit so enjoyable. Am hoping to stay at their new resort to be open soon. I'm sure it will be just as good as this one. It's truly worth the price we paid.…

Beautiful place ,excellent staff, the dinner buffet is unbelievable , wasn't anything I did not enjoy. The breakfast buffet was a little overpriced, but if you just want a small breakfast, there is a Starbucks in the building. When it is time for Dollywood you walk out front door and their bus takes you to the gate.

Hotel is brand new so is sparkling clean. Upon arriving at the entrance, the parking attendants were welcoming, eager to assist with our luggage and very helpful. There are also small luggage carts you can borrow. We then used the free self-parking which was only a short walk to the back of the resort. The lobby is beautiful with a tall stone fireplace, large windows, and tan/brown tones. Everywhere you look you can see mountains and trees so the atmosphere is very peaceful, gorgeous and with understated elegance. Our king balcony room was very comfortable but there were a few design flaws. There is a door separating the toilet and shower from sink area but no door separating the sink area from bedroom. There is no towel bar or hook in the sink area. Also, there is no closet in the room but there is a shelving structure that holds the refrigerator, safe, garment rack with hangers and you can put 2 small suitcases on the shelves. There is another cushioned area by the desk that you can place a medium suitcase on but it interferes with the TV (they should have hung the TV higher on the wall). We had a large suitcase that did not fit on any of these areas and the bell person said there were no luggage racks and suggested we just keep the suitcase on the floor, sofa or across 2 chairs. We said we needed those areas to sit on (!) but he just shrugged. We did use the hotel text number to see if a luggage rack could be provided and one was brought up. We liked that there was a coat rack attached to the wall by the entry door, wood laminate floors in the room rather than wall-to-wall carpet, and a beautiful wall mural. Housekeeping service was good overall but, despite our request for our room to be made up in the mornings, it was always attended to late in the afternoon. Temperature control in the room and shower water pressure/temperature were all excellent. A microwave is on each floor in the common area by the ice machine. We ate at the hotel Marketplace several times. It gets busy in the mornings so expect a wait but food was decent. We enjoyed the restaurant Ember & Elm very much. Steak and sides were excellent and service was great. Every night outside the resort there is musician (for 30 minutes) and you can sit by one of the many lit firepits plus do free s'mores roasting by the kids area. The trolley service to the parks was easy and efficient. We never had to wait more than a few minutes going or coming. Nothing is within walking distance to the resort so if you want to see any other attractions besides Dollywood you would need to drive. All in all we were very happy with our stay.