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What is a customer journey map and how to make your own
To keep up with it all and better inform your social media marketing strategy, create a customer journey map as a blueprint to help you understand your customers at each stage. Let’s explore what customer journey mapping is and how it helps your brand.Explore further
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WEBIn this article, we will share how you can map your social media customer journey and use it to improve your conversion rates. Let us begin by …
- Occupation: Content Marketer
- Gender: Male
- Born: Aug 1, 1992
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WEBA customer journey map (or CJM) is a visual representation of the process your customers go through when interacting with your company. This diagram takes you through the exact steps that lead to a customer …
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